Their free Information & Advice Line offers support and guidance to deafblind people, their carers, family and friends, as well as professionals working with people who have a loss of both hearing and sight.

It also provides a service to Deafblind UK’s members, who each receive a phonecall three times a year for a general chat and to remind them of the support available through the service.

The Information & Advice Line can also connect you to the relevant team or staff member at Deafblind UK as required.

Who they serve

There are four basic groups of deafblindness, although some will not ‘fit’ into any of these categories:

• People born deafblind (congenitally deafblind)
   

• People born deaf who later lose their vision
   

• People born blind who later lose their hearing
   

• People who acquire a sight and hearing loss, often in later life (including most Deafblind UK members)